About Keelson
Building the future of customer success
We started Keelson because we saw customer success teams struggling with fragmented tools and manual processes. We knew there had to be a better way.
Our Mission
Help companies build lasting customer relationships
We believe that customer success is the key to sustainable business growth. When customers succeed, businesses thrive. Our mission is to give every CS team the tools they need to deliver exceptional outcomes.
Keelson brings together customer data, health insights, and automation in one unified platform. No more switching between tools. No more manual data entry. Just clear visibility and the power to act.
Unified data
All your customer information in one place
Actionable insights
Know what to do and when to do it
Scalable processes
Automate the routine, focus on the strategic
Our Values
What drives us
Customer-first
We build what our customers need, not what looks good in demos. Every feature is designed to solve real problems.
Move fast
We ship weekly. We iterate quickly. We learn from our mistakes and improve constantly.
Care deeply
We genuinely care about our customers success. Their wins are our wins.
Stay grounded
We focus on fundamentals: reliability, performance, and doing the basics exceptionally well.
Our Journey
From idea to platform
2021
Founded in San Francisco
2022
Launched public beta, 50 customers
2023
Series A funding, 500+ customers
2024
2,000+ customers, SOC 2 certified
2025
International expansion
Leadership
Meet the team
Sarah Chen
CEO & Co-founder
Previously VP of Customer Success at Stripe. 15 years in B2B SaaS.
Marcus Williams
CTO & Co-founder
Former engineering lead at Linear. Built systems serving millions of users.
Elena Rodriguez
VP of Product
Previously Product at Notion. Passionate about building tools that empower teams.
James Park
VP of Engineering
Former Staff Engineer at Vercel. Expert in building scalable platforms.
Join us on our journey
We are always looking for talented people who share our passion for customer success.